Terms of Service


Welcome to Helapiyasa! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. General

  • Helapiyasa sells organic and natural spices sourced from Sri Lanka.
  • By placing an order, you agree to provide accurate information and adhere to these terms.
  • We reserve the right to update these terms at any time without prior notice. The latest version will be available on this page.

2. Account Registration

  • Users may need to create an account to place orders.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Helapiyasa is not responsible for any unauthorized access or transactions made through your account.

3. Orders and Payment

  • All orders are subject to acceptance and availability.
  • Prices and product availability may change without prior notice.
  • Payment must be completed before the order is shipped. We accept [list payment methods: e.g., credit cards, bank transfers, mobile payments].

4. Shipping and Delivery

  • We deliver within Sri Lanka. Delivery times may vary depending on your location.
  • Helapiyasa is not responsible for delays caused by third-party delivery services.
  • Customers are responsible for providing accurate shipping information.

5. Returns and Refunds

  • We accept returns for damaged or incorrect products.
  • Requests for returns or refunds must be submitted within [X] days of delivery.
  • Refunds will be processed after inspection of the returned product.

6. Product Information

  • We strive to provide accurate product descriptions and images.
  • Variations in color, texture, or packaging may occur due to the natural nature of our products.

7. Intellectual Property

  • All content on the website, including images, text, and logos, is owned by Helapiyasa and protected by intellectual property laws.
  • You may not copy, distribute, or use our content without prior written permission.

8. Limitation of Liability

  • Helapiyasa is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the value of the product purchased.

9. Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes will be subject to the jurisdiction of Sri Lankan courts.

Helapiyasa.com is your trusted Sri Lankan e-commerce platform, offering quality products, reliable customer support, and easy access to key information like terms, privacy, and help. Shop confidently where tradition meets convenience.

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Contact Us

Got Questions? Call us 24/7!

Hotline: 011 36 76 000

Admin Support: +94 71 875 1751

Product Support: +94 74 157 3353

Sales Support: +94 77 110 9000

No. 123, Main Street,
Colombo 01, Sri Lanka.